At Black Diamond Cleaning Solutions, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By accessing our website or utilizing our services, you agree to the practices outlined in this policy.

Information We Collect

1. Personal Information
   We may collect personal details such as:

   • Name
   • Email address
   • Phone number
   • Billing and shipping addresses
   • Any other details you provide when filling out forms or contacting us

2. Non-Personal Information
   Our website may automatically collect non-personal data, including:

   • IP address
   • Browser type
   • Operating system
   • Pages visited on our website
   • Date and time of visits

How We Use Your Information

We use the information collected for the following purposes:

• To provide services: To schedule, manage, and deliver our cleaning services.
• To improve our website: Analyze user behavior to enhance your browsing experience.
• To communicate with you: Respond to inquiries, send service confirmations, and provide updates.
• To process transactions: Securely handle payments and invoicing.
• To send promotional offers: Notify you of discounts, services, or other relevant updates (you can opt out anytime).

Sharing Your Information

We respect your privacy and will never sell or rent your information to third parties. However, we may share your information in the following situations:

• With service providers: Trusted third parties who assist in delivering our services (e.g., payment processors).
• As required by law: When compliance with legal obligations or court orders is necessary.

Data Security

We take all reasonable precautions to protect your personal information. Our website employs secure encryption protocols (e.g., SSL) to safeguard data during transmission. Additionally, we maintain stringent measures to prevent unauthorized access to our systems.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Update or correct inaccuracies in your personal data.
• Deletion: Request the removal of your information, subject to applicable legal requirements.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@blackdiamondcleaningsolutionsllc.com.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience. Cookies help us analyze website traffic, remember user preferences, and improve functionality. You can manage cookie preferences through your browser settings.

External Links

Our website may include links to external sites. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies when visiting.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page with the revised date.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please reach out to us:

• Email: info@blackdiamondcleaningsolutionsllc.com
• Phone: (215) 650-3101